FREQUENTLY ASKED QUESTIONS
What is your return policy?
What is your return policy?
We offer a 30-day return policy on all purchases. If you’re not satisfied with your product, you can return it within 30 days of receiving it for a refund or exchange. Please visit our [Refund Policy] for more details.
How long will it take for my order to arrive?
How long will it take for my order to arrive?
Orders typically take 1-3 days to process. Shipping times vary based on location, but most orders are delivered within 7-14 days. You will receive a tracking number as soon as your order ships.
Do you offer worldwide shipping?
Do you offer worldwide shipping?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination. Check our [Shipping Policy page] for more information.
Can I track my order?
Can I track my order?
Yes, you will receive an email with a tracking code once your order has been shipped. Use the tracking code to monitor your order’s progress via our [Order Tracking page].
What payment methods do you accept?
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.
Can I change or cancel my order?
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Orders can only be modified or canceled before they are processed for shipping.
What should I do if I received the wrong or damaged item?
What should I do if I received the wrong or damaged item?
Please contact our support team with your order number and a photo of the incorrect or damaged item. We’ll help you with a replacement or refund.
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team via the [Contact Us page] or by emailing [support@thestrivestore.com]. We aim to respond within 24 hours.